Agent Warranty
Agent warranty refers to warranty covered by the authorized agent. The bulk of warranty liability lies with the agent but we will offer limited coverage for our customers. Testing on the spot We now have a mandatory testing policy for all consoles. It would be better if you gave us the time to explain to you all the aspects of your brand new console. We will undertake a thorough test and that you bring home a 100% working set. We will not be giving any exchanges after the test has been successfully completed as warranty claims will now be direct with the agent. Liaising service for warranty claims If for any reason you are unable to make direct warranty claims with the distributor for a product under warranty, please bring the faulty product back to our shop. We will do the liaising for you at no charge. Allow us extra time as we need to transport the product to and from the distributor. |