Warranty Policy
We have extended our paid Full Warranty period from 1 year to 2 years. All
our customers who were on the 1 year full warranty will be automatically
upgraded to the 2 years Full Warranty =]
Reason for the extension
As we near 1 year since introduction of our Full Warranty service, we
realize the claims for warranty is lesser than expected. After much
consideration, we thus decided to push the limit to 2 years. The upgrade is free
for all customers who were on the old 1 year warranty.
2 years vs 1 year
We expect the second year to be much tougher as your console would start to
suffer from wear and tear. Very common problems would be replacement for rubber
pads and batteries. Yes we do cover batteries in our 2 year warranty.
Will there be an extension to 3 years?
We'll tell you next year ;]