Shipping Information

Self Collection:

Qisahn.com
545 Orchard Road
#05-07 Far East Shopping Centre
Singapore 238882

Operating hours: 12pm to 8pm (Daily)
Payment: Cash or Bank transfer only. Strictly no NETS or Credit Cards.

DBS ATM is at Forum Level B1. It accepts DBS and POSB
UOB ATM is at Far East Shopping Centre Level 1. It accepts UOB, OCBC, Maybank, Standard Chartered

Shipping:

Our preferred shipping partner:

Shipping cost will be shown in your shopping cart before you confirm order.

Transit time: 1 to 2 business day
Payment: Strictly full payment via bank transfer before postage.

Our Shipping liabilities:
We will cover for items damaged during transit as it is the seller's responsibility to pack it properly
We will not cover for lost items as delivery is handled by Singapore Post.
Chances of order getting lost in Normal mail: 0.05%
Chances of order getting lost in Registered mail: 0.00%

Qisahn.com will offer a 100% compensation should the item get lost via Registered mail or Speedpost Islandwide.
We encourage customers to opt for Registered mail as it can potentially spare everyone from agony.

Delivery to MRT stations:

We charge $8 for delivery to any MRT station.

Timing: 8pm to 10pm daily (No choosing of time, sorry)
Payment: Full transfer via bank transfer before delivery (Sorry,
strictly no Cash on Delivery)

If you want delivery on the day of order, please order and send payment before 8pm. After that, use our Live Chat (located at the bottom right) to inform the operator you want your order delivered on the same night.

Our bank account information:

POSB Savings 063361330
or
UOB Savings 3543732468

After payment is made, please email the details to: shop@qisahn.com

Details we need are..

1. Order number
2. Amount transferred.
3. Transaction reference number and time OR if internet banking, IB nickname.

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